"Thank you for planning our wonderful trip and for taking the time to meet with us. It was lovely to see you twice.
We loved Japan and talk to our friends and family about our fabulous experiences. Our guides were lovely and tried their best to make us comfortable. The drivers were all very helpful and courteous. We found the Japanese people to be humble and friendly. We loved the cleanliness and the heated toilet seat.
We would love to be back someday to Japan and will highly recommend you to our friends when planning their trip. Thank you for your great service!"

"I cannot thank you enough for you taking such steps as the occasion demands professionally, even there were only 3 weeks left till the departure to Japan of my client.
I also appreciate and amused to your quick response and accurate arrangement when we found out typhoon is coming a day before arrival. Thanks to the alternative plan you have made, my clients were not affected by the weather condition and were able to enjoy Japan utmost. They are very happy with their trip and we received positive feedbacks from them to expect the future business partnership together."

"I would like to extend my personal thanks to you and your wonderful team for pulling off a truly exceptional event. Our event was a resounding success and we have received a lot of positive feedback about the event. This would not have been possible if it wasn't for the professionalism and dedication of your fantastic team.
JTB has been a wonderful partner and supporter of our company and we certainly look forward to future opportunities together. I do want to extend my deepest thanks to the other supporting members of the team too. Everyone played their part in ensuring nothing but the greatest success for our event.
Thank you once again for the fantastic support and the team effort in ensuring our best success for the event!"

"Your assistant throughout the planning period on the phone and e-mail waved my anxiety on the first visit to Japan for this group.
I assume you have spent so much time on planning this demanding tour and even lots of changes after it was fixed, however I am impressed to your relentless attention to detail and your warm personality.
Thank you ever so much again for creating a wonderful plan and I am glad that I have privilege to getting to know you."